Front of House Administrator

Description
Location North West London
Position Type Full-time
Fixed Salary (annually) £22,000 - £25,000
JOB REF: VAC17172A

Published: March 30, 2021 5:07 pm


Our client is an established Bereavement Services Company, located in North West London. We are looking to recruit a Front of House Administrator to join their small friendly team. The role covers Reception duties, Customer Service and Administration. The ideal candidate will have 2 years in administration, experience within Social Care desirable. They’ll have First Class Customer Service skills, excellent IT & strong administrative skills and benefit from a highly supportive team and on-site parking. Working hours are 9am to 5.30pm Monday to Friday. Duties to include:

• Taking incoming calls & responding to queries directly, via email or face to face
• Writing communications, typing letters, ensuring all legal documentations is in place
• Updating the diary & register with relevant details for each appointment
• Meeting and greeting clients for appointments & services
• Liaising with all the internal departments to ensure a smooth efficient service is provided
• Handling cash / credit card transaction
• Any other ad hoc duties

Skills & Attributes

• Excellent IT skills & Customer Service
• First Class people skills & team player
• Empathetic & sensitive to the needs of others
• Previous experience in this sector would be advantageous but not essential

This is a great opportunity for someone who is caring and wants to make a difference in their role. The ideal candidate will have a minimum 2 years in administration, experience within Social Care desirable. They will possess First Class Customer Service skills and benefit from a highly supportive team and on-site parking. Working hours are 9am to 5.30pm Monday to Friday. Excellent public transport links with numerous amenities close by.

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