Service Desk Analyst

Location City, London
Position Type Full-time
Fixed Salary (annually) £25,000 - £30,000

Published: February 12, 2020 9:23 am

Our client is a growing IT Services Provider based in the City. Due to an influx of new clients, an opportunity has arisen for a Service Desk Analyst to join their growing team & build their skills and career path. The successful candidate will have a minimum 1-2 year’s commercial experience working in 1st/2nd Line Support. Duties will include:

• Working within a dynamic team
• Supporting a wide array of clients needing 1st/2nd Line Support using Microsoft operating systems 2007/2010
• Remote and desktop support liaising with end users on a daily basis
• Setting up new users using Active Directory
• Re-mapping of network drives
• Desktop management
• Installation, service, repair of Desktops & Laptops
• Troubleshooting printer issues
• Repairing hardware
• Occasional Site visits

Skills and attributes:

• Minimum 1-2 year’s experience as a Service Desk Analyst
• An IT related degree OR Microsoft / similar qualifications (Preferred)

This is an excellent opening to join an established IT Services Company and develop a lucrative career. The successful candidate can carve a career path that includes study support for further IT qualifications. Contact us for further information on this exciting opportunity.


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